Candidates who reply to your outreach can complete the entire screening conversation on WhatsApp. They message the number from your email with their reference code, answer your non-negotiables in-chat, and — once you approve the lead — the AI runs the full screening, one question at a time. No app to install, no form to find, no setup on your side.
If someone messages without a code, the AI warmly explains how to find it in the email — it never guesses which role they belong to.
Deep screening never runs on an unreviewed lead. You see the candidate's non-negotiable answers alongside their profile, then approve or decline. On approval, the AI picks the chat back up and continues — without re-asking anything the candidate already answered.
The AI hands the conversation to you when it hits:
You can also take over any conversation yourself from the Conversations inbox — switch the thread to manual mode and reply directly, then hand back to the AI when you're done.
If a candidate replies STOP or UNSUBSCRIBE, automated processing for them stops durably — not just for that conversation. The thread is escalated to a human and the AI won't resume messaging them.
Every conversation opens with a clear disclosure: this is an automated assistant, and a human recruiter reviews all conversations. This is enforced in code — if the AI ever failed to include it, PlacementFlow appends it automatically. We consider this a feature, not a footnote: candidates who know where they stand give better answers.
WhatsApp screening is deliberately text-based. No AI voice calls, no video interviews, no emotion analysis. Text is lower-pressure for candidates, fully reviewable by you word-for-word, and auditable end to end.
WhatsApp's platform rules only allow replies within 24 hours of the candidate's last message. Since the AI only ever responds to inbound messages, this rarely matters in practice — but if a chat goes quiet for more than a day, the candidate simply needs to message again to continue.