When a cold-outreach candidate replies with genuine interest, they appear in Sourcing → Qualified with their reply and a classification badge. You read the reply, then either hand the thread off to yourself or dismiss the lead.
Each lead card shows:
The current employer is shown for a reason: cold outreach is confidential (a neutral platform identity, never your agency's name), so nothing has been revealed to anyone yet. The "is this person at one of my clients?" call is yours, made here at review — before your agency enters the conversation.
A Dismissed tab keeps the terminal leads (dismissed, bounced, unsubscribed) visible for audit — nothing vanishes silently.
Clicking Hand off to me CCs your handoff email into the live thread — the candidate sees a natural continuation of the conversation, and you take over from there in your own inbox.
Until you've taken over, you can also send a short reply into the live thread from within PlacementFlow — it goes out under the same outreach persona the candidate has been talking to, useful for a quick "great — what's your availability?" before the formal handoff.
Dismiss marks the lead as consciously reviewed and closed. Their sequence already stopped the moment they replied, so dismissing sends nothing — it just clears your queue. Dismissed leads remain viewable on the candidate profile.
Speed wins placements, so the queue enforces freshness: a lead you've handed off but not actioned within 7 days is auto-archived to the dismissed view. The candidate record is untouched — you can always pick the thread back up from your inbox — but the queue stays a to-do list, not a graveyard.