After you submit a candidate, PlacementFlow chases the client for you — a short follow-up sequence sent from your own connected mailbox that stops automatically the moment they respond. Each sequence lives on the record it belongs to: the submission or the interview.
When you create a submission, you can configure up to 3 follow-up emails, each with its own delay (1-30 days, each later than the previous). Write your own copy or use the AI drafts.
If you don't configure any, PlacementFlow runs a sensible default chase:
| Touch | When | What |
|---|---|---|
| Follow-up 1 | ~2 days after sending | Polite nudge |
| Follow-up 2 | ~5 days after sending | Final email chase |
| Recruiter nudge | Day 9 | No email — you're prompted to pick up the phone |
Every follow-up sends from your connected mailbox, in the same thread, so it reads as a normal reply from you.
You never have to manually cancel a chase:
On multi-client submissions, each client is tracked separately: one client responding stops their chase only, while the others continue on schedule.
When an interview is booked, PlacementFlow automatically creates a feedback chase to the client contact: an "Interview Feedback Needed" email right away, a reminder 2 days later, and a final follow-up after 7 days. Each email carries one-click feedback buttons, so the client can respond without logging in anywhere. The chase stops as soon as they do.
Every single sequence email passes through safety gates before it leaves your mailbox:
These checks fail closed: if a check can't complete for any reason, the email is blocked, not sent. You'll see the step marked as failed with the reason rather than a quiet send.
There is no separate list of sequences. Each one sits on the record that started it:
Paused sequences send nothing until you resume them; steps that came due while paused send on the next processing cycle.
Campaigns in the sidebar is something else: cold outreach to people who don't know you yet, sent from a shared sending pool rather than your mailbox.
Go to Settings → Email Health and open Bounces or Unsubscribes to monitor the health of your connected mailbox:
Suppressed addresses are excluded from all future sends automatically — the reports are there so you can fix the cause, not to manage the list by hand.