How to Start

There are two ways to start PlacementFlow. Your agency chooses one of them. Each agency can start this way once.

• Start with sourcing: $499 for your first month with 1,000 credits on us. If those bring fewer than 3 interested US candidates, 1,000 more on us.
• Start with the software: First month free with a card on file, then $499 a month per recruiter unless you cancel.

Before You Choose

Signing up costs nothing. You can look around the sample desk and take the tour for as long as you like. Real work (starting a campaign, submitting a candidate, scheduling an interview) asks your agency to choose how to start first, and your data stays readable while you decide.

An admin chooses on the last step of setup, or any time in Settings > Billing with Choose how to start. A start is open to an agency that has never had a paid subscription.

Start With Sourcing

For agencies that want new US candidates found for them.

• Your first month is $499 for the software (one recruiter; each additional recruiter's software is 10% cheaper than the one before). No monthly credits are charged in the first month.
• Your agency gets 1,000 credits on us. They belong to the whole agency, not one desk, and stay valid for 12 months. One credit is the first email to a new person; follow-ups are free and a hard bounce is refunded.
• From month 2 you pay $499 plus the monthly credits you choose for each desk. Monthly credits you pick in the first month start at your first paid renewal. Need credits sooner? Buy a pack: 1,000 credits for $400.
• On a yearly plan you pay the normal yearly price from the first day, monthly credits included, and you still get the 1,000 credits on us and the promise below.

Candidate sourcing reaches US candidates only.

The Promise

If the 1,000 credits on us bring fewer than 3 interested US candidates, we add another 1,000 credits on us, once, automatically. We check 7 days after the first 1,000 are used, so replies have time to land. It is a credit grant, never a refund.

An interested candidate is someone who replied to one of your candidate-sourcing campaigns with a reply read as interested or as a request for a call. The extra 1,000 are also valid for 12 months, and like the first 1,000 they can be used only while your agency has a paid subscription. The promise applies once per agency.

Start With the Software

For agencies that do not need new US candidates, for example UK roles. Import your candidates, screen them in a text chat, email clients from your own mailbox and schedule interviews.

• Your first month is free. You add a card today and pay $0. The date of your first charge and its amount are shown beside the button before you add the card, and you tick a box to agree to the renewal terms.
• Then it is $499 a month per recruiter, in USD plus any tax, charged to that card every month until you cancel. Each additional recruiter's software is 10% cheaper than the one before.
• We email you 7 days before the first charge, with the amount, the date and how to cancel.
• On a yearly plan the free period is 30 days, and then the paid year starts.
• Credits are not included, and you can buy them any time: monthly credits you choose during the free month start at your first paid renewal, and a pack (1,000 credits for $400) applies at once.

How to Cancel

Cancel online any time in Settings > Billing > Manage billing. There is no notice period and nothing to negotiate.

• During the free month of a software start: cancel before the first charge date and you pay nothing.
• After that, on either start: cancelling stops the next renewal, and your desks keep running to the end of the period you paid for.

Refunds

There are no refunds, on monthly and yearly plans alike, with two exceptions: where the law requires one, and a pro-rata refund of the unused period if you end the service after objecting to a new sub-processor under our Data Processing Agreement (section 4.5.3). The promise above is a credit grant, never a refund. The full wording is in sections 5.1a, 5.1c, 5.1d and 5.3 of the Terms of Service.

Pricing After Your First Month

• $499/month per recruiter for the software, no setup fee. Each desk is one recruiter's licensed workstation; manager and admin (oversight) accounts are free and unlimited.
• Monthly credits, chosen per desk: none, or 1,000 to 5,000 credits a month at $400 per 1,000. Unused credits carry over for 12 months. See Choose your monthly credits.
• Volume discounts apply automatically to the software: each additional desk's software is 10% cheaper than the one before, down to $299. Credits are the same price for every desk.
• Pay yearly if you prefer: 10 months paid, 12 months of service, on the software and the credits.

If You Cancel

Your data is yours:

• An admin can export your candidates, clients and placements as CSV at any time from Settings > Data Export (it opens the Exports tab in Insights).
• After cancellation your data stays readable and exportable, and resubscribing picks up where you stopped.

Common Questions

• Does the sample desk count against anything? No. It's isolated sample data and never touches your credits or your analytics.
• Can we start a second time? No. Each agency can start this way once. A later subscription is billed at the normal prices.
• We chose the software start. Can we source later? Yes. Choose monthly credits or buy a pack in Settings > Billing. The 1,000 credits on us and the promise belong to the sourcing start only.
• Is there still a free trial without a card? No. The two ways to start replaced it.

Related articles

• Choose your monthly credits
• Getting started with PlacementFlow
• Set up your agency: the checklist
• Create your first AI desk